jiji7
Privacy Policy

1 Introduction

jiji7 ("we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "Player") who access and use the jiji7 online gaming platform at jiji7.net (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information in connection with your use of our services.

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC). By registering for an account or using the jiji7 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with the terms of this Privacy Policy, please discontinue use of the Platform immediately. This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the jiji7 Platform.

2 Information We Collect

jiji7 collects personal information that is necessary to provide our services, verify your identity, process transactions, and comply with our legal and regulatory obligations. The categories of personal data we collect include:

2.1 Information You Provide Directly

• Identity Information: Full legal name, date of birth, gender, and nationality.
• Contact Information: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Account Credentials: Username and encrypted password.
• Verification Documents: Government-issued identification (such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID), proof of address, and proof of payment method ownership, where required for identity verification.
• Financial Information: Payment method details, including GCash account numbers, PayMaya account numbers, and bank account details for BDO, BPI, Metrobank, and other supported Philippine banks. We do not store full card numbers or CVV codes.
• Communications: Records of your communications with our customer support team, including live chat transcripts, emails, and support tickets.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, bet amounts, session duration, click patterns, and other interactions with the Platform.
• Log Data: IP address, access timestamps, referring URLs, and error logs.
• Location Data: General geographic location derived from your IP address. We do not collect precise GPS location data unless you explicitly grant permission.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies, as described in Section 7 of this Policy.

2.3 Information from Third Parties

We may receive personal information about you from third parties, including:

• Payment processors and e-wallet providers (such as GCash and PayMaya) for transaction verification;
• Identity verification service providers for KYC (Know Your Customer) compliance;
• Fraud prevention and anti-money laundering (AML) screening services;
• Publicly available sources, where permitted by law.

3 How We Use Your Data

jiji7 processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

3.1 Account Management and Service Delivery

We use your personal data to create and manage your jiji7 account, verify your identity, process deposits and withdrawals, provide access to games and features, and deliver customer support. This processing is necessary for the performance of our contract with you.

3.2 Identity Verification and KYC Compliance

Philippine gaming regulations and anti-money laundering laws require us to verify the identity of all players. We use your identity documents and personal information to conduct KYC checks and to comply with our legal obligations. This processing is necessary for compliance with applicable law.

3.3 Transaction Processing

We process your financial information to facilitate deposits, withdrawals, and other financial transactions on the Platform. This includes sharing necessary data with payment processors and financial institutions. This processing is necessary for the performance of our contract with you.

3.4 Fraud Prevention and Security

We analyze usage patterns, transaction data, and device information to detect and prevent fraud, money laundering, unauthorized account access, and other illegal or prohibited activities. This processing is necessary for our legitimate interests in maintaining the security and integrity of the Platform.

3.5 Responsible Gaming

We monitor gaming activity to identify patterns that may indicate problem gambling behavior, and to enforce responsible gaming tools such as deposit limits and self-exclusion. This processing is necessary for compliance with applicable gaming regulations and for our legitimate interests in promoting player welfare.

3.6 Marketing and Promotions

With your consent, we may use your contact information to send you promotional offers, bonus notifications, and news about jiji7 games and features. You may withdraw your consent at any time by updating your communication preferences in your account settings or by contacting our support team.

3.7 Platform Improvement and Analytics

We use aggregated and anonymized usage data to analyze Platform performance, understand player preferences, improve our games and features, and develop new services. This processing is based on our legitimate interests in improving the Platform.

3.8 Legal and Regulatory Compliance

We process and retain personal data as required by applicable Philippine laws and regulations, including gaming regulations, anti-money laundering laws, tax laws, and data retention requirements.

4 Data Sharing & Disclosure

jiji7 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

4.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform and delivering our services. These include:

• Payment processors and e-wallet providers (GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment partners);
• Identity verification and KYC service providers;
• Fraud detection and anti-money laundering screening services;
• Cloud hosting and data storage providers;
• Customer support platform providers;
• Analytics and performance monitoring services.

All service providers are contractually required to process your personal data only on our instructions and in accordance with applicable data protection laws.

4.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to government agencies, regulatory bodies, law enforcement authorities, and courts where required by law, court order, or regulatory directive. This includes disclosures required under Philippine gaming regulations and anti-money laundering laws.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jiji7's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and the applicable privacy terms before your data is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal data with other third parties where you have given your explicit consent to such sharing.

5 Data Security

jiji7 takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, loss, or destruction.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS technology.
• Data Encryption at Rest: Sensitive personal data stored on our servers is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Firewalls and Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection and prevention systems.
• Regular Security Audits: We conduct regular security assessments, penetration testing, and vulnerability scans to identify and address potential security risks.

5.2 Organizational Safeguards

• All employees and contractors with access to personal data are subject to confidentiality obligations and receive regular data privacy and security training.
• We maintain a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy.
• We have incident response procedures in place to detect, investigate, and respond to data security incidents promptly.

6 Data Retention

jiji7 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with our legal and regulatory obligations. The specific retention periods depend on the type of data and the purpose for which it is processed:

• Account Data: Retained for the duration of your account and for a period of five (5) years after account closure, in accordance with Philippine gaming and anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine law.
• Identity Verification Documents: Retained for the duration of your account and for five (5) years after account closure.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Preferences: Retained until you withdraw your consent or close your account.
• Log and Usage Data: Retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, we will securely delete or anonymize it.

7 Cookies & Tracking Technologies

jiji7 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures.

7.1 Types of Cookies We Use

• Essential Cookies: These cookies are strictly necessary for the Platform to function. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies.
• Performance and Analytics Cookies: These cookies collect information about how you use the Platform, such as which pages you visit and how long you spend on them. This data helps us improve the Platform's performance and user experience.
• Functional Cookies: These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Security Cookies: These cookies help us detect and prevent fraudulent activity and unauthorized access to your account.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling certain cookies may affect the functionality of the Platform and your ability to access certain features.

For more information about managing cookies, refer to your browser's help documentation or visit a reputable online resource on browser cookie management.

8 Your Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jiji7:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most of your account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. This right is subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer using the contact details provided in Section 14 of this Policy. We will respond to your request within thirty (30) days, as required by the Data Privacy Act.

9 Marketing Communications

With your consent, jiji7 may send you marketing communications about our promotions, bonuses, new games, and other offers via email, SMS, or push notifications. We will only send you marketing communications if you have opted in to receive them during registration or through your account settings.

9.1 Opting Out

You can withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your jiji7 account settings;
• Clicking the "unsubscribe" link in any marketing email we send you;
• Replying "STOP" to any marketing SMS;
• Contacting our customer support team and requesting to be removed from our marketing list.

Please note that opting out of marketing communications will not affect our ability to send you transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts. These communications are necessary for the provision of our services and cannot be opted out of while your account remains active.

10 Third-Party Links

The jiji7 Platform may contain links to third-party websites or services. These links are provided for your convenience only. jiji7 has no control over the content, privacy practices, or data handling of third-party websites, and this Privacy Policy does not apply to those websites.

We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information. jiji7 is not responsible for the privacy practices or content of third-party websites.

11 Children's Privacy

The jiji7 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jiji7 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jiji7 Platform, please contact us immediately using the details in Section 14.

12 International Data Transfers

jiji7 primarily processes and stores your personal data within the Philippines. However, some of our service providers and technology partners may be located in other countries, which means your personal data may be transferred to and processed in countries outside the Philippines.

When we transfer personal data outside the Philippines, we ensure that appropriate safeguards are in place to protect your data, including:

• Transferring data only to countries that provide an adequate level of data protection as recognized by the National Privacy Commission;
• Implementing contractual data protection clauses with our international service providers;
• Ensuring that all international data transfers comply with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

By using the jiji7 Platform, you consent to the transfer of your personal data to our service providers in other countries, subject to the safeguards described above.

13 Changes to This Privacy Policy

jiji7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes that significantly affect your rights or how we process your personal data, we will provide advance notice via email or through a prominent notice on the jiji7 Platform, giving you the opportunity to review the changes before they take effect.

Your continued use of the jiji7 Platform following the effective date of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated Privacy Policy, you must cease using the Platform and close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how jiji7 protects your personal data.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jiji7 handles your personal data, please contact our Data Privacy Officer:

• Data Privacy Officer: jiji7 Data Privacy Office
• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 from the jiji7 Platform
• Response Time: We aim to respond to all privacy-related inquiries within 15 business days

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.